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Hotel Elma 

Shipping & Returns

Shipping Policy

Orders will be shipped within 1 day. Made to order items delivery times will vary. You will receive a tracking number once your order has been posted. Thank you for your patience. 

Return & Exchange Policy

Due to the pieces being handmade refunds and exchanges will not be accepted unless the item/items arrive damaged or faulty. 

Each piece is totally unique and small paint marks are to be expected due the nature of hand painting each product. 

Care instructions

All products can be machine washed on 30 degrees and air drying is recommended. 

Do not bleach.  


 For order and wholesale enquiries please email

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